How To:

Invite Tenants

Invite your tenants to Burbz and start collecting rent online!  This guide will walk you through the basic steps to sending the invite.

 

Access Your Account / Property

 

Start by:

Login to your account.

  • Quick Links on Dashboard
  • My Properties
  • Property Level
  • Unit Level

Main Dashboard

  • On the right side of your screen, click Invite Tenants.
  • This opens your ‘portfolio’ level of accounting.

My Properties

  • Click My Properties on the main side bar
  • Find the Property Tile you want to invite.  Click [ ⋮ ] on the bottom right of the tile.
  • Click Invite Tenants

Property / Unit

  • When inside a Property or Unit Profile (of a multifamily property), click Tenants along the tabs near the top.
  • Click Invite Tenants near the bottom of the form.

Fill out Invite Tenant modal

After clicking Invite Tenant from the previous step, a small modal will open on your screen.  Enter tenant email and click Invite.

Note: If you opened the modal from the main dashboard, you will have to a select a property from the drop down list.  This list is all your properties on Burbz currently.

    Have your Co-Manager assist!

    Co-Managers assigned to a property will have access and capabilities to invite tenants for you.  This is extremely useful if the Co-Manager will be the main contact for tenants.

    Tip:  Often, landlords like to have their Co-Managers set up their account fully.  Including inviting and confirming the tenants are online, bank connected and auto-rent established.

    Frequently Asked Questions

    When inviting a tenant to Burbz

    How many tenants can I invite?

    As many as you want.  We typically advise to invite one tenant per rent payment.  If a single tenant is responsible for paying the entire rent, only one tenant is needed.  Whereas if each tenant is responsible for their own rent, they’ll need their own account.

    A tenant account also allows them to submit maintenance tickets.

    Can I invite multiple at the same time?

    Yes.  You can invite multiple at the same time but it has to be for the same property or unit.  Unit for multifamily properties.

    On the Invite Tenant modal, you will say the option to Invite Another Tenant.

    My Tenants didn't receive the invite. Why?

    Perhaps it went to their junk mail.  Please have them confirm there first.

    If that doesn’t work, try to invite them again on Burbz.

    Interested in getting co-management proposals?

    Request proposals.
    Interview. Hire. Co-Manage.

    Request proposals.  Interview. Hire. Co-Manage.

    Start today by filling out our Request For Proposal form.  Describe the services you seek assistance with.  The first step to managing differently and in control.