Benefits of our ticketing system
Optimize and reduce your managing time through a maintenance ticketing system that allows all parties to stay informed. Landlords that utilize co-management will still receive alerts and be able to view tickets.
Stay Informed
Even with a co-manager, landlords receive the same maintenance email alerts. Allowing landlords to make maintenance decisions.
History
Take advantage of history! All tickets are kept on record. Allowing landlords and co-managers to schedule preventative maintenance.
All Info Needed
Tickets contain all the info landlords or co-managers need to share with contractors. Including the tenants preferred schedule for repairs.
One dashboard to track all of your portfolio’s maintenance
Track status
Keep track of maintenance items by their status. Use this dashboard as a reminder for deferred repairs.
Review tickets
Click any ticket to open more information.
Property list
Filter maintenance by property or specific units. Works well with multifamily properties.
Tenants submit maintenance requests
Provide details
Plenty of space to share details of the maintenance request. Including the room and general category.
Preferred schedule
Indicate which days and timeframe typically work best. Especially when tenants have to be home for work.
Photos are worth a 1,000 words
Upload a photo to provide details on the issue.
Maintenance requests.
All the important information is needed.
Issues
The tenant describes the issue.
Availability
Preferred dates and times. Weekdays or weekends. Morning, afternoon, or evening.
Photos
Photos provide more information. Help you assess the repairs needed in more detail.
Tenant contact
Allow your repair vendor to communicate directly with the tenant. Tickets have contact information.
Lease details
Make better decisions when you know lease details. Deferred maintenance, if needed.
Take advantage of our free property management software
Online Rent Collection
Online rent collection has never been this simple! Tenants pay directly to your bank account and never see your personal info. Learn more
Background Screening
Select the perfect tenants for your rental. Review and screen applicants in an easy-to-use format. Find the best candidate. Learn more
Maintenance Ticketing
Stay organized with the maintenance of your rental. Track open items. Build your team and delegate tasks by trade. Learn more
Interested in getting co-management proposals?
Request proposals.
Interview. Hire. Co-Manage.
Request proposals. Interview. Hire. Co-Manage.
Start today by filling out our Request For Proposal form. Describe the services you seek assistance with. The first step to managing differently and in control.