Submit requests.
Receive requests.

Maintenance requests & tracking

An online solution for requesting and tracking maintenance issues.  Simple and quick for residents to submit tickets.  Easy for landlords and co-managers to coordinate.

Benefits of our ticketing system

Optimize and reduce your managing time through a maintenance ticketing system that allows all parties to stay informed.  Landlords that utilize co-management will still receive alerts and be able to view tickets.

 

Stay Informed

Even with a co-manager, landlords receive the same maintenance email alerts.  Allowing landlords to make maintenance decisions.

History

Take advantage of history!  All tickets are kept on record.  Allowing landlords and co-managers to schedule preventative maintenance.

All Info Needed

Tickets contain all the info landlords or co-managers need to share with contractors.  Including the tenants preferred schedule for repairs.

One dashboard to track all of your portfolio’s maintenance

Track status

Keep track of maintenance items by their status.  Use this dashboard as a reminder for deferred repairs.

Review tickets

Click any ticket to open more information.

Property list

Filter maintenance by property or specific units.  Works well with multifamily properties.

Tenants submit maintenance requests

Provide details

Plenty of space to share details of the maintenance request.  Including the room and general category.

Preferred schedule

Indicate which days and timeframe typically work best.  Especially when tenants have to be home for work.

Photos are worth a 1,000 words

Upload a photo to provide details on the issue.

Maintenance requests.
All the important information is needed.

Issues

The tenant describes the issue.

Availability

Preferred dates and times.  Weekdays or weekends.  Morning, afternoon, or evening.

Photos

Photos provide more information. Help you assess the repairs needed in more detail.

Tenant contact

Allow your repair vendor to communicate directly with the tenant.  Tickets have contact information.

Lease details

Make better decisions when you know lease details.  Deferred maintenance, if needed.

Take advantage of our free property management software

Online Rent Collection

Online rent collection has never been this simple! Tenants pay directly to your bank account and never see your personal info. Learn more

Background Screening

Select the perfect tenants for your rental.  Review and screen applicants in an easy-to-use format.  Find the best candidate. Learn more

Maintenance Ticketing

Stay organized with the maintenance of your rental.  Track open items.  Build your team and delegate tasks by trade.  Learn more

Interested in getting co-management proposals?

Request proposals.
Interview. Hire. Co-Manage.

Request proposals.  Interview. Hire. Co-Manage.

Start today by filling out our Request For Proposal form.  Describe the services you seek assistance with.  The first step to managing differently and in control.